New FAQs.

This is an approximate conversion table to help you find your size. If you have already purchased an item by our brand, we recommend you select the same size as indicated on its label.
WHAT ARE SHIPPING TIMES AND COSTS?
  • Complimentary ground shipping within 1 to 7 business days In-store collection available within 1 to 7 business days Next-day and Express delivery options also available Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items See the delivery FAQs for details on shipping methods, costs and delivery times
WHAT PAYMENT METHODS CAN I USE?
  • Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped
  • NARIANNA features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
  • PayPal: Shop easily online without having to enter your credit card details on the website.
    Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.

WHAT IS YOUR EXCHANGES, RETURNS AND REFUNDS POLICY?

  • We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

    To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

    To start a return, you can contact us at web@narianna.com. If your return is accepted, we’ll send you a return RAN code, as well as for instructions on how and where to send your package. Items sent back to us without RAN code requesting a return will not be accepted.

  • . Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.

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